IT Works Co. is constantly looking for ways to improve our customers’ IT that will enhance their bottom lines.
When we started this business back in 2000, we imagined being a technology services firm that left our customers thinking fondly of us as an expert IT solutions provider. And we wanted to be a tangible contributor to their bottom line -- not an incessant financial drain on their business.
We foresaw more regular and more in-depth discussions with customers in order to become a true business partner. And if the rapidly-changing IT landscape has taught us anything, it’s that if we’re not constantly striving to intimately understand our customers’ business requirements, we’ll cease to be the technology leader they ultimately need.
We’re different from other Ontario technical support providers because we’re as focused on your company’s overall success as we are on optimizing your technology. In short, we’re here to make IT work for your business, through communication, innovation, and devoted service touch.
~Chris Webb, Owner, IT Works Co.
“IT Works Co. looks after all of our IT needs...If we have an IT problem, we create a service ticket via email or phone and assign a level of importance to it. They respond within a couple of minutes to resolve the issue. We have monthly meetings where we discuss current issues and future strategies. I can personally recommend them as we have had excellent service from them.”
IT Works Co.’s Managed IT Services are much more than the standard remote/onsite outsourced technical support program that’s on offer in Ontario. We are in constant communication with our customers, providing them with the IT tools and technical knowledge their businesses need to become more profitable.
We also deploy completely integrated wireless systems for Ontario’s small- and medium-sized business community. By having a uniform wireless strategy implemented throughout your entire business, users will have easy, reliable access to both the Internet and your company network, regardless of their location in your office.