About
IT Works Co.

An experienced and trustworthy IT partner who cares about your business and its bottom line

img banner about us

WHO WE ARE

IT Works Co. is a visionary technology services firm that has been dedicated to providing exceptional IT solutions throughout Ontario since 2000. Our primary goal has always been to leave a lasting impression on our customers, not only as experts in the field but also as valuable contributors to their bottom line. We understand the importance of being a tangible asset to your business rather than a constant financial burden.

img about our mission

OUR MISSION

Right from the start, we envisioned a deep and ongoing partnership with our customers. We recognize the ever-changing IT landscape, which requires continuous effort to truly understand your specific business requirements. To remain the technology leader you need, we engage in regular and in-depth discussions, gaining an intimate understanding of your unique needs and allowing us to customize our services to match your needs.

WHY WE’RE DIFFERENT

What sets us apart from other technical support providers in Toronto and beyond is our unwavering focus on your company’s overall success. While optimizing your technology is essential, we believe in going beyond that. We are here to ensure that IT works seamlessly for your business, acting as a catalyst for your growth and success. This commitment is reflected in our communication, innovation, and devoted service touch.

We also firmly believe that our success is intrinsically linked to yours, which is why we strive to be more than just an IT solutions provider. We aspire to be your trusted partner, collaborating closely to overcome challenges and achieve your business goals. With us by your side, you can have confidence that your technology needs will be met with utmost care and expertise.

img about why we are different

WHAT WE BELIEVE IN

PUTTING YOU FIRST

Our primary objective is to leave a lasting impression on you and positively impact your bottom line. We strive to be more than just a service provider — we aim to be a valuable asset to your business, ensuring your success every step of the way.

BUILDING STRONG PARTNERSHIPS

We believe in fostering long-term relationships with our customers. We recognize that technology is ever-evolving, which is why we engage in regular and meaningful discussions with you. This enables us to truly understand your unique business needs and provide tailored solutions that work for you.

DEDICATION TO YOUR SUCCESS

Your success is our top priority. We go beyond optimizing your technology — we want to see your business thrive and grow. Our commitment lies in making IT seamlessly work for your business, acting as a catalyst for your success.

CLEAR COMMUNICATION

Effective communication is at the core of our values. We actively listen to your needs and requirements, fostering open and transparent communication throughout our partnership. Our goal is to fully understand your needs to provide the best solutions.

CONSTANT INNOVATION

We are devoted to continuous innovation and improvement. Our team stays updated with the latest trends and technologies, striving to stay ahead of the curve. Innovation is deeply ingrained in our approach, ensuring that your business remains at the forefront of technology.

EXCELLENT SERVICE

Exceptional service is our commitment to you. We go above and beyond to surpass your expectations. Our dedicated team is fully invested in your satisfaction, providing outstanding support and guidance throughout our partnership.

WHAT OUR CUSTOMERS SAY

Colleen. D.Insurance
Read More
I partnered with IT Works Co. in 2010. Over the years, I can truly say that the team of IT specialists we’ve engaged with have been extremely responsive and professional. I am very happy with their service and highly recommend them as an excellent partner.
Ross. C.Employment Consultants
Read More
I just wanted to share my experience working with IT Works as TES has had very much success working with all departments from sales and administration all the way to your Managed Services support. Your Managed Services team has provided outstanding support and has always been quick to respond with a solution to all our support inquiries during our long-term partnership. We look forward to continuing our successful partnership as our technology expands.
John R.Oil & Gas Industry
Read More
IT Works Co. looks after all of our IT needs...If we have an IT problem, we create a service ticket via email or phone and assign a level of importance to it. They respond within a couple of minutes to resolve the issue. We have monthly meetings where we discuss current issues and future strategies. I can personally recommend them as we have had excellent service from them.